Salesforce: Navigation & Success Hub Dashboard
UX Strategy, Nav Design, Wireframes
Salesforce: Navigation & Success Hub Dashboard
A few years ago Salesforce needed to completely revamp their website navigation system as well as design a new Customer Success dashboard.
As onsite rep for the UX team, I directed the UX re-design.
Their old navigation was outdated and clunky. So the solution was to incorporate a site map experience into the top level navs.
We needed a responsive nav strategy that could accomodate various languages.
Due to the success of the navigation, they wanted to continue the partnership with the creation of a Customer Success dashboard called My Success Hub.
I proposed a modular, collapsible system that was highly successful.
Salesforce liked it so much they expanded it and continue to use it today.